OFFICIAL MEMORABILIA AU – Returns & Exchanges | Official Memorabilia
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Returns & Exchanges

Should your product be damaged in transit or if you believe you have identified a fault, please contact our Customer Concierge at customerservice@officialmemorabilia.com.au to coordinate a repair or replacement.

We are unable to accept cancellation or refund requests due to the limited edition and special nature of our products. Most of our items are specially produced to order and, as such, each is a Firm Sale, and a change of mind cancellation or refund request will not be accepted. Official Memorabilia will not accept any returns for a change of mind.

Please ensure you have acquired all relevant information before purchasing. If Official Memorabilia deems it cannot fulfill your order, it will be refunded in full. 

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